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Regional Director of CLC- Metro West-Cobb & DeKalb County

United Cerebral Palsy of GA
Atlanta, Georgia
Closing date
Dec 5, 2022

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Certified Lactation Counselor (CLC)
Position Type
Full Time
Work Setting
Private Practice
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Job Description
Community Living Regional Director

Metro West-Cobb County/DeKalb County


United Cerebral Palsy of Georgia, Inc . ensures that individuals who have disabilities within our care live a Life without Limits! UCP of Georgia provides services and programs for adults with disabilities addressing physical and health needs, encouraging their educational development, and offering opportunities for true integration into the community.

JOB TITLE: Community Living Regional Director

DIVISION: Administration

SUPERVISOR: Director of Residential


JOB SUMMARY: Provide operational management to regionally assigned residential locations.

EDUCATION OR TRAINING REQUIREMENT: Bachelor's (preferred Masters) Degree in Social Service or related field; meet Georgia DDP requirements

EXPERIENCE REQUIREMENT: 5 years of related experience and five years managing exempt level employees.

SPECIAL LICENSES, REGISTRATION, CERTIFICATION, OR SKILLS: GA Driver's License and vehicle insurance; must have ability to utilize Microsoft Office Suite (Word, Excel, Power Point, Outlook, etc.)

SUPERVISORY RESPONSIBILITY: Supervises consumer support team members (Sr. Home Manager II and Direct Support Professionals staff)


  • Ensures region operates in compliance with local, state, and federal rules and regulations including HIPPA which apply to Community Living Arrangements and UCP Community Living Services.
  • Ensures staff and homes operate in compliance with UCP policies and procedures, specifically in the areas of behavior management techniques, handling emergency situations and medical situations.
  • Supports and protects the fundamental human, civil, constitutional, and statutory rights of clients and families as defined by agency.
  • Completion of a person-centered calendar each month which supports the implementation of activities as designed by the individual's support team. Ensures activities support individual's ISP goals.
  • Ensure transportation and supervision for residents as dictated by individual program.
  • Manages and reviews all notes pertaining to daily activities, problems and needs of residents are recorded properly in daily shift notes and notes are person centered providing detail. The reporting should be no less than a 2% missing gap at any given time.
  • Provides training and assistance in changing appropriate apparel to ensure comfort and wellbeing for residents, audits clothing and other personal effects for rips or tears. Approves replacement items as needed.
  • Ensures that all staff are properly trained on van safety. Ensures that proper maintenance is performed on the van when necessary.
  • Oversee recruiting, training, scheduling, supervising of locations in assigned region and conducting performance evaluations of assigned staff
  • Coaches Sr. Community Living Manager on managing staff. Collaborate with HR on proper hiring and termination practices.
  • Schedule and facilitate regular household meetings quarterly with staff and individuals, assisting in problem solving as needed and celebrating accomplishments. Ensure staff is focused and well trained on ISP goals and personal outcome measures
  • Provide supervision to DSPs regularly. Conduct annual professional development and evaluations of DSPs.

  • Manage and keep current on medical, dental and all other appointments of assigned individuals. Conduct follow-up in a timely manner and ensure all documentation is correct and the appropriate folders.
  • Coordinate activities with external agencies; Support Coordinators, DFCS, Social Security, doctor's offices, community businesses and others, representing the individual you serve
  • Provides 1:1 training/support to identified staff with performance concerns and follow up as needed on progressive discipline.
  • Approves status change and all other related HR forms related to processing of new employees
  • Manages and creates on-call rotation
  • Works closely with peer mentor program.
  • Observes all other personnel policies and works closely with supervisor to ensure compliance.
  • Attend meetings and training events to continuously upgrade skills and knowledge of state-of-the-art concepts, particularly personal outcome measures.
  • Build relationships with the families of the individuals in the homes; provide updates.
  • Assist in community events to brand organization and job fairs as needed.

Financial Responsibilities
  • Ensures homes remain in compliance with budgets (staffing, food, household supplies, etc). Participates in budget reviews on a quarterly/monthly basis.
  • Reviews employee time cards and manages overtime
  • Review of CIS for all addendums, SMS and change in rates needs
  • Responsible for addressing any overages in CTF within 30 days.
  • Maintains accurate and complete records of all Individual's personal spending monies in accordance with rules and regulations; completes monthly reconciliation and submits report to Sr. Regional Director of Community Living Services for approval and final submission.
  • Reviews and approves records of house spending (including credit card purchases and petty cash purchases) in accordance with rules and regulations; completes monthly reconciliation and submits reports.
  • Ensures region van binders are in compliance and monthly mileage is tracked.
  • Approves purchases needed offices supplies
  • Orders SMS and SME and ensures funding is available via Prior Authorization.

Responsibilities Relating to Health and Safety
  • Utilizing site visit tool quarterly to inspects home to ensure that home meets all safety requirements, checking for clutter and dangerous objects.
  • Provides feedback on deficiencies and submits report to Sr. Community Living Manager for correction
  • Ensures evacuation drills, both fire and severe weather; records results of each drill are done per standards and licensure requirements
  • Follow program plan for meeting all potential emergencies and disasters, such as medical, fire, severe weather and missing persons. Discusses with Consumer Support team specific role relating to each emergency.
  • Notifies leadership of all medical emergencies as outlined by policies and procedures, including submission of GERs.
  • Checks to ensure that supplies are clearly labeled for SMS.
  • Reports any problem with equipment used by residents to proper individual or department.
  • Receives training on supervising the self-administration of medications and follows all policies and procedures.
  • Ensures safe handling and storage of all prescribed and over-the-counter medications. Supervises self-administration of medications in accordance with established policies of Georgia Department of Human Resources and complete annual SMACCs of all employees.
  • Approves GER's, CIR's and Safety Plans

Administrative Responsibilities
  • Ensures that all staff is in full compliance with training and personnel requirements by reviewing Relias. Sends update progress report weekly to Sr. Regional Director and provides follow up with appropriate coaching to staff who are not in compliance.
  • Audits and provides updates to employee files for all required documentation including TB test results, Drivers Licenses, insurance updates, etc.
  • Audits files for adherence to all UCP requirements including CPR/First Aid and CPI trainings
  • Responds to all calls within 15 minutes unless not on call and responds to all email within 24 hours.
  • Runs and audits biweekly reports of all Therap documentation to include but is not limited to shift notes, ISP goal tracking and bowel tracking to ensure they are present, and content are thorough, accurate and meets minimum quality expectations.
  • Writes T-logs when needed
  • Submits in a timely manner all HRST, SIS, ISP, and DMA 7
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