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Case Manager Supervisor-Women's Employment Shelter

Volunteers of America Greater New York
Jamaica, New York
Closing date
Aug 7, 2022

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Case/Care Manager (CM)
Women's Health / Services
Position Type
Manager / Leader
Full Time
Work Setting
Private Practice
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About Us:

Volunteers of America-Greater New York (VOA-GNY) is an anti-poverty organization that seeks to end homelessness in the New York metropolitan area by the year 2050. We focus our continuum of care to address the most prevalent causes of homelessness: (1) lack of affordable housing; (2) unmet health needs, including but not limited to mental health and substance use; and (3) lack of jobs that create wealth. In each of these areas we strive to incorporate strategies that address issues of racial equity. We know that our clients are confronting longstanding barriers to accessing quality housing, healthcare, and employment. Our programs are designed to ensure that our clients do not have to face these challenges alone.

Now in our second century of serving those in need, VOA-GNY understands what it takes to heal families and individuals who are in crisis and have experienced trauma. We operate and provide services in emergency shelters, transitional housing, and permanent supportive housing for close to 11,000 men, women and children through 65 programs located in New York City, Northern New Jersey, and Westchester annually. We are one of the largest providers of services to families and individuals experiencing homelessness in the Greater New York area, serving survivors of domestic violence, people living with HIV/AIDS, veterans, and others who have behavioral health or substance use needs. Many of VOA-Greater New York's programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC.

"Successful applicants must be vaccinated for COVID-19 before their start date with VOA-GNY, unless you have been approved by VOA-GNY for a medical or religious exception to this requirement."

Jamaica Women's Employment Shelter is a transitional shelter for women who are experiencing homelessness and are employed or deemed employable, and; referred by the New York City Department of Homeless Services (DHS).

Location: 95-19 218th Street Queens Village, NY 11429

Employees receive an exceptional benefits package including medical, dental, vision and prescription coverage, life insurance, a retirement plan, paid personal leave, and much more....

The Case Manager Supervisor ensures that Case Managers and Case Aides deliver services to clients in a manner that is consistent with professional standards of case management, the contractual requirements of the funding sources, and the policies, guidelines and shared values of VOA.

Minimum Qualifications: Bachelor's Degree in Human Services with three years of experience with a similar population of clients and one year of supervisory experience. Demonstrated ability in verbal and written communication, including basic computer skills, and the ability to work with multiple agencies.

Principal Responsibilities:

* Supervision of case managers, internal and external reporting, and ensuring the quality of supportive services, community outreach, screening, assessment, and eligibility reviews.
* Case manager supervisor leads clients through the intake and assessment process to provide orientation to the program and to identify needs.
* Case manager supervisor develops with clients a mutually agreed-upon service plan to address needs and attain desired outcomes.
* Case manager supervisor develops and maintains positive linkages with clients, internal and external agency services, generic community resources, and state/city liaisons.
* Case manager supervisor monitors client success through participation in case conferences, staff meetings, reviews of program plans, and development of discharge plans.
* Document case management activities in a confidential, timely, and concise manner.
* Perform other related duties as requested.

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

Other details

* Job Family Supervisor II
* Job Function Program Services
* Pay Type Hourly
* Required Education Bachelor's Degree
* Job Start Date Monday, July 4, 2022

Apply Now

* Jamaica Women's Employment Shelter, 95-10 218th Street, Queens Village, New York, United States of America
* Queens, NY, USA
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